Privacy Policy

1. Introduction

PingAlert ("we", "us", or "our") develops mobile applications designed with a privacy-first approach. Our apps are built to process data directly on your device ("client-side") whenever possible.

This Privacy Policy explains how our applications handle information, our commitment to your privacy, and the choices you have. We are dedicated to providing transparent, ad-free, and tracking-free experiences across our suite of tools.

2. Information We Collect

Information You Provide

Our applications generally do not require you to create an account. We do not collect names, email addresses, or phone numbers as a requirement to use the basic features of our apps.

• User Content: Any text, files, or data you create or edit remains exclusively on your device.
• Feedback: If you voluntarily contact us for support, we will only use your contact information (like your email) to respond to your request.

Data Collected Automatically

We believe in "Zero Tracking." Our apps do not use third-party analytics or tracking SDKs. We do not automatically collect your device identifiers or usage patterns.

Permissions & Device Data

Our applications request only the minimum permissions necessary to function. Depending on the specific app, these may include:

• Files and Media: Required to open existing files and save your work to your device's internal storage.
• Notifications: (Optional) Used only if you enable specific reminders or alerts.

We do NOT request access to your Camera, Microphone, Location, or Contacts unless it is a core functional requirement of the specific tool you are using.

3. How We Use Your Information

Since we do not collect personal data, our use of information is strictly limited to:

• File Management: Enabling you to create, read, and write files on your device.
• Local Logic: Processing application logic (such as formatting or validation) entirely within the app's local memory.
• Support: Responding to any emails or bug reports you send us manually.

4. On-Device Processing & Local Storage

Our applications are offline-first. This means:

• All data processing happens directly on your phone.
• Your files are never uploaded to our servers.
• Apps function perfectly without an internet connection.

Any data stored locally can be managed using your device's file manager or deleted by clearing the app’s storage.

5. Sharing & Third-Party Services

We do not sell, trade, or share your personal information or your files with any third parties.

Our apps are ad-free. We do not integrate with advertising networks or social media tracking pixels.

6. Data Retention & Deletion

We retain information only as long as necessary to provide the service, improve the app, or meet legal requirements.

You can request deletion of your account and associated data by contacting us at support@pingalert.site. Many features also allow you to delete data directly within the app.

7. Your Privacy Choices & Controls

• Permissions: You can grant or revoke app permissions anytime in your device settings
• Notifications: You can turn off notifications in the app or device settings
• Account deletion: Contact us to delete your account and data
• Analytics opt-out: Some apps offer an option to disable analytics collection

8. Security

We use reasonable technical and organizational measures to protect your information. However, no system is completely secure. We continuously work to improve the security of our mobile apps.

9. Children's Privacy

Our mobile apps are not directed to children under 13 (or the applicable age in your country). We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the app or by updating the “Last updated” date. Your continued use of the app after changes are posted means you accept the updated policy.